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Dealing with difficult people
Dealing with difficult people
Workshops

Learn effective techniques for dealing with difficult people and situations
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What will you gain from this workshop?
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- Understand why we all sometimes react irrationally.
- Effective techniques for keeping calm while someone else is "rocking the boat".
- Learn how to recognise stress and discover practical techniques for dealing with
it.
- Understand the importance of developing rapport and practice techniques for using
this skill with other people.
- How, by understanding our innate needs we can maintain a feeling of control
- An understanding of how feelings and thoughts connect with each other what this means
in practice
- How subtle changes in your use of words can have a huge effect on others
- How to use movement and space to minimise conflict
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Who should attend?
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Anyone feeling challenged by changes in work or personal circumstances.
Anyone trying to manage change.
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Tutors
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Alec Stansfield and Bindi Gauntlett
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Notes
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- Everything discussed within the group is treated as totally confidential.
- Workshops include a combination of presentation material and practical exercises.
- Course notes are supplied.
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Why choose us?
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Why we think that human givens based training is more effective than the alternatives
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© Wiltshire Human Givens CIC, Bridge House, Stallard St, Trowbridge, Wilts, BA14
9AE